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Call Center Floor Supervisors/Team Leaders Cebu City

  • Job Industry: Contact Center/BPO
  • Employment Type: Full Time
  • Qualification: Bachelor
  • Career Level: (N/A)
  • Years of Experience: 1 + year
  • Salary: 00
  • City: Cebu City
  • Zip/Postal Code: 6000
  • Region: CENTRAL VISAYAS
  • Country: Philippines
  • Listed: July 19, 2011 11:25 pm
  • Expires: This ad has expired
Call Center Floor Supervisors/Team Leaders Cebu City

Description

Responsibilities:

Supervise agents and must embed positive influence to the team.
Coach, mentor and responsible for the team’s performance versus metrics

targets.
Responsible for making reports needed by the client of the company.
Apply logic and process work flow in analyzing floor problems and

concerns.
Demonstrate high sense of urgency.

Requirements:

Candidate must possess at least a Bachelor’s/College Degree, any field.
At least 1+ years experience working in the call center industry as a Team

lead/Supervisor.
Leadership and management skills.
Fluent in English.
Ability to make important decisions with good judgment.
Willing to work in Cebu City.
Available for Immediate employment.

Desirable traits : Analytical, able to make sensible decisions, can work

under pressure with minimal supervision, good IPR, With demanding

attitude, no nonsense performance driven

Drop by anytime from Mondays to Friday (we are 24 hours open) and bring

an I.D. and your updated resume to:

eBusiness BPO Inc.
15th Floor, Cebu I.T. Tower 1
Bohol cor. Mindanao Ave.,
Cebu Business Park, Cebu City
(across Ayala Mall & Pag-ibig Tower; same building as BDO)
Tel. No. (032) 318-4287
Mobile No. 0917-3084050, 0922-9500466
Email: jobs@ebusinessbpo.com
Contact Person: Caren Cuyos

Ad Reference ID: 8394e261243c4d13

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